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Terms of Service

Last updated: 19 September 2025

These Terms of Service (the "Terms") govern your access to and use of ElasticHire's website and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

Eligibility

You must be at least 16 years old to use the Services. By using the Services, you represent and warrant that you meet this requirement and have the authority to agree to these Terms on behalf of yourself or your organization.

Accounts and Security

  • Provide accurate and complete information when creating an account.
  • Maintain the confidentiality of your login credentials.
  • You are responsible for all activities that occur under your account.
  • Notify us immediately of any unauthorized use or security breach.

Acceptable Use

You agree not to misuse the Services. For example, you must not:

  • Violate any applicable laws or regulations.
  • Infringe the rights of others, including privacy and intellectual property rights.
  • Upload or transmit malicious code, spam, or harmful content.
  • Attempt to gain unauthorized access to the Services or related systems.
  • Reverse engineer, decompile, or otherwise attempt to extract source code except as permitted by law.

Subscriptions, Billing, and Cancellation

Certain features of the Services may require a paid subscription. Fees, billing terms, and renewal periods will be presented at the time of purchase. Subscriptions will renew automatically unless you cancel before the end of the current billing period. We reserve the right to change pricing and fees, with notice where required.

Content and Data

  • You retain ownership of content and data you submit to the Services. You grant us a limited license to use that content to operate and improve the Services.
  • You are responsible for ensuring you have the necessary rights and permissions to submit content and data, including candidate or interview information.

Intellectual Property

The Services, including all software, designs, text, images, and trademarks, are owned by or licensed to ElasticHire and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, or lease any part of the Services.

Third-Party Services

The Services may integrate with or link to third-party services. We are not responsible for the content, policies, or practices of those third parties. Your use of third-party services is governed by their terms and policies.

Disclaimers

The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, ElasticHire and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of the Services.

Indemnification

You agree to indemnify and hold harmless ElasticHire, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Services or violation of these Terms.

Suspension and Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or pose a risk to the Services or other users. Upon termination, your right to use the Services will cease immediately.

Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date above. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. If you are a consumer resident in another country, you may be entitled to the protection of mandatory provisions of the law of your country of residence.

Contact

If you have questions about these Terms, please contact us at:

This template is provided for informational purposes only and does not constitute legal advice. Please consult legal counsel to tailor these Terms to your specific needs.